Support | Industry Leading Customer Support
Toll Free: 1.866.765.9770 ext 202
International: 011.613.386.1583 ext 202
We make sure that there are technical support engineers available via telephone Monday - Friday 9am - 5pm EST. If support needs fall outside our hours of operation we offer assistance through a variety of other avenues.
- Comprehensive User Manual
- Online Knowledge Base
Examiners can access help files and case solutions.
- Audio/Visual Tutorials
- Telephone and Email Support
OPTIONAL TOTAL CARE WARRANTIES
Polygraph Professional Suite Total Care Warranties provide examiners with the latest software advancements as well as the security that comes with overnight instrument replacement coverage. Each Polygraph Professional Suite Solution includes a Total Care Warranty that includes the following for the specified coverage period:
- Unlimited software updates
- Immediate overnight instrument replacement coverage
- 24/7 online support (case reports, tutorials, etc.)
Renewal of your Total Care Warranty is OPTIONAL - following expiry you can continue using your Polygraph Professional software free of charge for the lifetime of your system. All Limestone Technologies clients receive reliable technical assistance via telephone and email for life regardless of whether or not they participate in our warranty program.